Scale Domain Expertise Across the Insurance Stack
Deep insurance knowledge is trapped in expert minds and hard-coded rules.
We codify that expertise and deploy AI agents across the entire value chain — at infinite scale.
What We Offer
Reliable AI agents that codify and automate domain expertise across the insurance value chain.
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One Solution, Modular by Design
Adopt the full pipeline or a single agent — every agent is core-system agnostic and plugs into the stack you already run. Health and travel claims run on the same methodology — the same agents, a different logic core.
Compliance, Security & Audit
Trust is a design decision here, not an afterthought.
Deployment, Your Choice
Managed SaaS or on-premise COTS — with single-tenant and private-cloud options. The model you choose shapes the engagement and pricing.
Data Residency & Privacy
Your claims data stays in your chosen region, encrypted in transit and at rest — with HIPAA BAA available on single-tenant and private deployments.
Audit Trail by Design
Complete, exportable decision logs — every approval, flag and override on the record for regulators and internal audit.
Modular Integration
Integrate one agent or the full pipeline into your core systems — our forward-deployed engineers tailor functions to your business logic.
Who We Are
We are an insurtech company building a managed agentic AI platform that scales domain expertise across the insurance stack.
Forged for Insurance, Built for Trust
Named after Hephaestus, the Greek god of craftsmanship, Hepha AI reflects our conviction: the most powerful AI doesn't replace human experts — it elevates them. In insurance, where trust is everything, our AI empowers underwriters, claims adjusters, and compliance officers with tools that are transparent, accountable, and purpose-built.
We build AI grounded in regulatory knowledge, transparent in reasoning, and always accountable to domain experts.
Clone Expert Reasoning. Deploy at Scale.
For us, scaling expertise means supercharging the team you already have. Adjusters do more and perform at the level of your best, while the costs of hiring and manpower churn come down.
Our founding team's prior platform processed over 50% of Singapore's MediShield claims.
Dr. Zha Wei
CEO
Strategic Commercialization
Former Director of Machine Learning Solutions who has successfully commercialized complex AI systems across five countries, bridging the gap between technical possibility and market needs.
Dr. Li Lu
CTO
Technical Architecture
The driving force behind Singapore's pioneering end-to-end AI claims solution. He specializes in translating high-level business objectives into robust, scalable technical strategies.
Jin Dongyang
CAIO
Operational Execution
A formidable execution leader who deployed complex AI projects across Southeast Asia — delivering major deployments four months ahead of schedule and optimizing user decision metrics by 67%.
How We Do It
Neuro-Symbolic AI
AAAI/IAAI Deployed Application Award · 2024Clinical guidelines, complex policy wording and regulatory standards live in expert heads and hard-coded rules. Scaling means hiring more people or waiting months for rule changes to ship.
Hepha AI codifies this expertise into a unified context data layer: language models for natural language understanding, a proprietary Medical Knowledge Graph encoding domain rules and expert reasoning patterns, and continuous domain expert validation — allowing the system to reason like your most senior claims adjudicator — while your teams stay in control.
Large & Small Language Models
Frontier LLMs for reasoning; task-specific SLMs for document intelligence and clinical encoding — private, air-gapped-ready
Medical Knowledge Graph
Codified claims expertise: clinical guidelines, policy logic, and regulatory standards
Expert-in-the-Loop
Experts on the ground validate and tailor provider guidelines — every answer captured, editable and maintained for your business
Press the bolt to see what powers it.
Expert-level reasoning deployed across the entire claims pipeline
The Unified Context Data Layer
Expert knowledge flows in. AI agents deploy it out — across every function.
Risk-Free Gen AI Integration
We built this for insurers running on traditional tech stacks.
Your team keeps its business logic, inspects every decision, and can override any output. Adoption
moves at your pace, and nothing that already works is put at risk.
Custom Business Logic Overlay
Layer your existing rules, approval thresholds, and decision workflows directly on top of AI outputs
Full Visibility & Override
Inspect, stratify, and manually overwrite any AI decision before it reaches your downstream systems
Zero-Disruption Adoption
Runs alongside your existing core systems with no migration required
Learn More
Case studies, insights and recognition in AI claims automation.
Case Studies
2 Articles
Beyond the Surface: How Hepha AI Uncovers the Fraud Hiding in Your Invoices
How our neuro-symbolic AI analyzes unstructured insurance invoices, uncovering critical anomalies…
Read ArticleEnding the Anxiety of Generic Advice: Building a Personalized Medical Q&A Engine
Empowering clinicians to build dynamic, personalized AI-powered Q&A engines using patient-specific…
Read ArticleBlog Posts
2 Articles
AI Copilots, Not Autopilots: The Power of Domain Expertise in LLMs
Why grounding LLMs with insurance domain expertise transforms generic AI into transparent, reliable…
Read ArticleThe Innovation Accelerator: How Strategic Partnerships Forge the Future of Applied AI
How partnerships between AI innovators, industry leaders, and academia create powerful ecosystems…
Read ArticlePress & News
2 Articles
AAAI/IAAI Deployed Application Award: Recognition for AI Claims Adjudication in Production
International recognition for our team's neuro-symbolic claims-adjudication engine — AI deployed in…
Read ArticleMedprompt Hackathon 2025: Third Place in International Medical AI Competition
Third place at an international medical AI competition — an independent check that the medical…
Read ArticleRun a Four-Week Pilot
We work with insurers, TPAs and the partners who build for them — choose the conversation that fits your role:
Prove it on your own claims data. We run a measurable four-week pilot — your claims, your
policies, clear STP and FWA baselines — with results you can take to your board.
Reach us directly at [email protected] or use the form below.